Privacy Policy

This policy explains how PT. Dunia Sandang Pratama handles information supplied through the Knitting Clothing website.

Information We Collect

We may receive names, email addresses, phone/WhatsApp numbers, project details, quantities, timelines, artwork, logos, designs and other information submitted by clients for our services.

How We Use Information

Information is used to process orders, prepare quotations, communicate with customers, develop designs/production, send digital files, process payments, provide customer support and meet applicable legal obligations.

Payment Data

When a payment gateway is enabled, sensitive payment information is processed by the relevant payment provider according to their systems. Our website does not need to directly store card payment data.

Customer Design Materials

Customer logos, artwork, reference patterns or project materials are used to provide the requested service and will not be used for unrelated purposes without permission, except where required for operations, security or legal obligations.

Storage and Security

We take reasonable measures to protect information against unauthorized access, use, modification or disclosure. Information is retained as needed for service delivery, administration, accounting, dispute resolution or legal obligations.

Contact

Privacy questions may be sent to info@knittingclothing.com.